What is the most memorable thing you remember about our services? *
What is the most memorable thing you recall when you first arrived at the funeral home to make arrangements? *
During the arrangements, were there any words or phrases used that you did not fully understand? *
If you could teach our staff one thing, what would it be? *
If you could change one thing about our funeral home, what would it be?*
What is one thing that you would have liked to have done that was not done?*
Did you find our pricing to be affordable and show value received? * Make a Selection Yes No
Were the facilities clean and comfortable? * Make a Selection Yes No
Was there anything that we could have done to make things easier for you?*
If viewing of the decedent was chosen, was the decedent presented to your satisfaction?*
Would you refer us to other families and friends?* Make a Selection Yes No
How timely were we in assisting you in receiving the death certificates? * Make a Selection Excellent Very Good Good Poor Very Poor
If you haven’t pre-arranged your own services, what is the main reason? * Make a Selection I'm too young I'm too old No money for pre-arrangement My family will handle it I have plenty of insurance
Would you like information about funeral pre-planning sent to your home?* Make a Selection Yes No