Family Follow-Up Survey | Devlin Funeral Home

This survey is for the families we have had the privilege to serve. Your feedback is greatly appreciated. We cannot become the best that we can be without knowing how we can continue to improve our service.

First Name ^*

Last Name^*

Email ^*

Phone Number ^*

What is the most memorable thing you remember about our services? ^*

What is the most memorable thing you recall when you first arrived at the funeral home to make arrangements? ^*

During the arrangements, were there any words or phrases used that you did not fully understand? ^*

If you could teach our staff one thing, what would it be? ^*

If you could change one thing about our funeral home, what would it be?^*

What is one thing that you would have liked to have done that was not done?^*

Did you find our pricing to be affordable and show value received? ^*

Were the facilities clean and comfortable? ^*

Was there anything that we could have done to make things easier for you?^*

If viewing of the decedent was chosen, was the decedent presented to your satisfaction?^*

Would you refer us to other families and friends?^*

How timely were we in assisting you in receiving the death certificates? ^*

If you haven’t pre-arranged your own services, what is the main reason? ^*

Would you like information about funeral pre-planning sent to your home?^*

Are there any ways we can improve our services to make your experience better? ^*

In choosing us, how were you referred?: